Privacy Policy

Effective: 2026-05-27 • Site: luckoraz.com (NZ)

Data we collect

Account/contact: name, email, login details you provide.
Purchases: order details, billing/shipping info; payment processed by our providers (we don’t store full card numbers).
Device/usage: IP address, device/browser IDs, cookies, pages viewed, approximate location.
Analytics/support: events, preferences, messages and attachments you send us.

Provide accounts, purchases, customer support, fraud/security, and service operations.
Improve performance and measure marketing/analytics.
Share with processors (hosting, analytics, payment, email, support) under contract; disclose if required by law or to protect rights/safety.
Retention: keep as needed for the purposes above and legal/tax needs; then delete or de-identify.

Access, correct, delete, and obtain a copy of your personal information; you may complain to the Office of the Privacy Commissioner if a concern is unresolved.
Under the Privacy Act 2020 (NZ): we collect personal information only for lawful purposes connected to our Services, do not sell personal information, and apply the Information Privacy Principles for collection, use, disclosure, security, retention, access, and correction.
Non-discrimination: we won’t penalize you for exercising rights.
To submit requests: email contact@luckoraz.com or call +64 3 749 2956. We may verify your request.

Security: we use reasonable administrative, technical, and physical safeguards; no method is 100% secure.
Cookies/analytics: you can control cookies via browser settings; some features may not work without them.
Children/20+: not directed to children under 13; if we learn we collected from a child, we’ll delete. If any offering is age-restricted, it is intended for adults 20+.